““Appreciation is a wonderful thing: It makes what is excellent in others belong to us as well” – Voltaire (French philosopher). And what good is appreciation that is not delivered openly.
Now that we are back to being active on the blog, we decided to showcase the Star Employees of the last quarter on this wonderful platform. They put in their best efforts towards their work, exceeded their targets while also delivering near impeccable service to their external and internal clients.
The deserving winners of this award were:
1) Dhinesh Kumar (Virtual Assistant – Team EST)
2) Karthik K (Virtual Assistant – Team PAYG)
3) Adarsh Paul (Research Assistant – Team EST)
4) Saladi Sriram (Executive – Team MIS)
I wanted to profile them and sent out a bunch of questions and received some prompt and honest replies. One common thread I could see in all of them was their matter-of-fact humility and pride in their work. Here we go, let’s find out more about them.
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Dhinesh Kumar
(A very enthusiastic person with a zest for hard work)
Hails from Pollachi a small town in Coimbatore District, Tamilnadu. He has a B.Sc in Maths from Texcity College. Has a lot of passion towards travel, music and food. Started his career working as an online tutor for math with an online tutoring company Planetutor based at Coimbatore, then joined GetFriday in the month of April 2010.
1) How do you feel getting this recognition?
I am feeling great after getting such a good recognition from the CEO of my company.
2) What is the thing you like most about your work and why?
I like the support that I receive from my fellow colleagues at work in getting things done, as and when I need help.
3) What is the most diffiult part of your job? Why?
I find it difficult when my clients turn inactive. My worries do increase.
4) Which was your greatest moment at work?
The greatest moment is when our RAs (Research Assistants) understand my instructions on a task (the way I understood it) and give a 100% correct result.
5) If there was a message that you would love to send to all your clients, what would it be?
I would like to thank all my clients for their support, guidance and their clear cut instructions. Am also glad to share this happiest moment with them.
6) If there is something you want to share with your co-workers today, what would it be?
“Hard work will be recognized” A Hearty Thanks to all my colleagues, TL’s and my manager for their support.
7) How would you describe yourself in 3 simple words.
Motivated, Enthusiastic, Hardworking
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Karthik K
(Always ready to make a conversation and very diligent at his work)
Hails from Madurai (city with a 2500 year old cultural heritage) in the state of Tamilnadu, India. A graduate in science. Was working in BPOs for the past 4 years in technical and customer support position. Likes to speak a lot and is keen on learning technical things. Loves to play shuttle badminton and carrom.
1) How do you feel getting this recognition?
I am very happy about the recognition I got for my hard work.
2) What is the thing you like most about your work and why?
Different tasks and different clients everyday, give me a better understanding about life in general, and also the nature of my work.
3) What is the most difficult part of your job? Why?
Understanding some tasks where I don’t have any idea or prior experience.
4) Which was your greatest moment at work? (this recognition apart)
First appreciation email given by my client Oliver Wolf for an ongoing task.
5) If there was a message that you would love to send to all your clients, what would it be?
I always used to send my clients some inspirational quotes which I liked. I believe those quotes are my messages to my clients.
6) If there is something you want to share with your co-workers today, what would it be?
Don’t care much about recognition. If we do our work with love and understanding, it will follow us.
7) How would you describe yourself in 3 simple words.
Understand the nature, Love the need, and Observe the position.
———-
Adarsh Paul
(Cryptic and to the point, this soft spoken guy is very hard working)
A computer science graduate (B.Tech) from Vimal Jyothi Engineering College, Kannur in Kerala state, India. His hometown is Kannur (port city, host to the world’s third largest naval academy). Driving is his passion.
1) How do you feel getting this recognition?
Surprised, because I never expected that I will achieve this.
2) What is the thing you like most about your work and why?
My approach to work. I try to make my work as simple as possible.
3) What is the most difficult part of your job? Why?
Understanding tasks. Because each person will have a different way of looking at things. So it is very important to make sure that you have understood the task the way the client wanted you to.
4) Which was your greatest moment at work? (this recognition apart)
My first appreciation…
5) If there was a message that you would love to send to all your clients, what would it be?
Thanks for being with me.
6) If there is something you want to share with your co-workers today, what would it be?
Enjoy your work.
7) How would you describe yourself in 3 simple words.
Simple and soft spoken
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Saladi Sriram
(A silent toiler who is ever willing to handle work with a smile)
Hail from an agricultural family in Amalapuram(a scenic little town on the east coast) in Andhra Pradesh state, India. He completed his B. Tech in (Electronics & Communications) from Pondicherry University in 2008.
1) How do you feel getting this recognition?
Ans:) I am happy partially. I still feel that I need to improve a lot to get this recognition.
2) What is the thing you like most about your work and why?
Ans:) The thing I like about my work is that the employee information that I present to the Management is key to their future in this company. I also like to do billing work like charging client’s credit card, sending Paypal invoices.
3) What is the most difficult part of your job? Why?
Ans:) Handling escalations and facing the situation when a mistake has happened from my end. I feel bad to stand before anyone with guilt, if a mistake happens.
4) Which was your greatest moment at work? (this recognition apart)
Ans:) I feel great if no one comes back with escalations or issues, when I send them reports or for any other work I do.
5) If there is something you want to share with your co-workers today, what would it be?
If you were honest towards your work, you will get what ever you deserve.
6) How would you describe yourself in 3 simple words.
Ans:) Silent, ready to work at any time, having stage fear
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One question that may inevitably crop up with such recognitions is whether they cause more heart burn and demotivate people due to the selective nature of such awards. Yes they would if the organization focused merely on recognizing only the cream. In fact, I think such awards are merely a stimulus for people to try and emulate such performances. But I keep telling our managers that appreciation is a daily affair that will pay rich dividends. Never wait to accumulate it thinking that you can deliver it all in one go. Unfortunately it depreciates over time and loses significance if not delivered now.
So I take this opportunity to thank all our staff who did a splendid job last quarter in helping their clients gain better control of their time. In my opinion, each such person is an award winner. Give credit where it is due and you will notice how well people accept criticism, as well.
Sunder P
CEO
