For Business

Business Analytics Services for Smarter Business Decisions

Market research, competitor checks, customer data, or the report you need by tomorrow morning. A dedicated GetFriday research assistant finds the information, checks it and puts it in a form you can use, so you're not doing it late at night between everything else.

Research & Analytics, One Team
24/7 Support
ISO 27001 Certified
Build a custom plan
Reviewing research data and charts
Analyst reviewing market research data

A decision is only as good as the research behind it

Entering a new market, setting a price, choosing a supplier, keeping an eye on a competitor: each decision depends on information someone has to find, check and organise. It's important work, but it's rarely the best use of a founder's or manager's time.

Our research and analytics assistants do it from start to finish. They gather the information, organise it clearly and turn it into a report or dashboard you can act on.

Since 2005 we've helped businesses make research a regular habit rather than a rush before every big decision.

Research, then analysis you can act on

Research finds the information. Analysis turns it into something you can decide from. We do both.

Business Research

Finding and checking the information behind a decision:

Market researchCompetitor analysisOnline & secondary researchVendor & supplier researchSurvey design & data collection

Best for: businesses that need a reliable answer before making a call, not another afternoon of searching.

Business Analytics

Turning the data you have into something usable:

Data organization & cleaningReporting & dashboardsTrend & performance analysisCustomer & sales data summariesExcel & Power BI dashboards

Best for: businesses with data spread across spreadsheets and systems, and no time to pull it together.

Research and analytics services we offer

From a single question to regular monthly reporting.

Research

Market & Industry Research
Market & Industry Research
Market sizing & trendsIndustry & category reportsOpportunity & whitespace analysis

Works with

StatistaIBISWorldGoogle Trends

A clear sense of market size and direction before you commit money to it.

Competitor Research
Competitor Research
Competitor pricing & positioningFeature & offer comparisonsOngoing competitor monitoring

Works with

SEMrushSimilarWebGoogle Alerts

You hear about a competitor's price change or new feature the same week, not months later.

Vendor & Supplier Research
Vendor & Supplier Research
Vendor & supplier shortlistingQuote & credential comparisonOnline & secondary research

Works with

Google SheetsAlibabaThomasNet

A shortlist of checked suppliers with quotes side by side, ready for you to choose.

Contact & Database Research
Contact & Database Research
Decision-maker & contact researchLead list buildingDatabase enrichment

Works with

LinkedIn Sales NavigatorApollo.ioHunter.io

A checked contact list you can use straight away, not an old export full of bounces.

Analytics & Reporting

Data Organization & Cleaning
Data Organization & Cleaning
Spreadsheet consolidationData cleaning & de-duplicationDatabase & CRM organization

Works with

ExcelGoogle SheetsOpenRefine

Scattered spreadsheets and CRM records turned into one clean source you can trust.

Reporting & Dashboards
Reporting & Dashboards
Recurring business reportsExcel & Power BI dashboardsKPI tracking

Works with

ExcelPower BILooker Studio

The same report arrives on schedule without anyone building it from scratch.

Survey Design & Data Collection
Survey Design & Data Collection
Survey design & distributionResponse trackingResults summary & analysis

Works with

SurveyMonkeyGoogle FormsTypeform

A short report on what customers or the market told you, rather than a spreadsheet of raw answers.

Sales & Customer Data Analysis
Sales & Customer Data Analysis
Sales & revenue trend analysisCustomer segmentationRetention & churn tracking

Works with

ExcelPower BICRM Exports

You can see which customers and products are driving growth, and which are quietly slipping.

The Toolkit We Work In

We work with the tools you already use to track your business.

Research Sources

Statista
IBISWorld
Google Trends
SimilarWeb

Contact & Vendor Tools

LinkedIn Sales Navigator
Apollo.io
Hunter.io

Data & Reporting Tools

Excel
Google Sheets
Power BI
Looker Studio

Survey Tools

SurveyMonkey
Google Forms
Typeform

Why outsource research and analytics

Reliable information, without losing your week to it:

Time back for founders and managers

Stop spending hours on research someone else can do just as well.

Better information

Structured, checked research instead of a rushed search the night before.

Reports you can act on

Clear reports and dashboards instead of raw spreadsheets.

Scale As Needed

Use it for one question, or set it up as regular monthly support.

Confidential & Secure

Your business and customer data handled under ISO 27001.

Business SupportBusiness tasks
Business processes crmBusiness support using ai

Why choose GetFriday for research and analytics?

GetFriday has provided virtual assistant and research support since 2005, to more than 15,000 clients in over 80 countries.

Our research assistants are trained to check sources, organise what they find and present it in a way you can use straight away. You get findings, not a list of links.

Data is handled under ISO 27001, and every assistant has a trained backup, so regular reports keep arriving even when someone is away.

Case study: a consulting firm halves its proposal research time

Client Challenge

A small consulting firm spent hours before every pitch researching the prospect's industry, competitors and market position, often late into the night before the deadline.

The research had to be done every time, but it wasn't a good use of the partners' billable hours, and the quality depended on how rushed they were.

Solution

The firm brought in a dedicated GetFriday research assistant to handle pre-proposal research with an agreed turnaround.

The assistant set up the same process for every new prospect:

Market & Competitor Research

An industry overview, competitor positioning and market trends for each prospect

Company & Decision-Maker Research

Background on the prospect's company and the key people involved

Structured Reporting

Findings delivered in the same briefing template every time

Result

With a research assistant in place, the firm was able to:

  • Spend roughly half as long on proposal research
  • Go into every pitch with consistent, checked background research
  • Give partners more time for client strategy work
  • Document prospect research the same way every time
Faster proposal turnaroundConsistent research qualityMore partner time freed upStandardized briefings

Got one research question you want answered?

Send us the details and we'll come back with an estimate.

Get A Free Quote

Getting started takes about a day

Tell us roughly what you need. We'll handle the rest of the set-up.

  1. Share Your Question

    What you need to know, or what data you already have that needs organising and reporting.

  2. Meet your research assistant

    We assign a dedicated assistant who has done your kind of research or reporting before.

  3. Receive Your Report

    Get findings in a clear, usable format, and follow ongoing work in our online portal.

It depends on what we’re offering at the time, but yes, we can help with a fair range of research and data work: gathering publicly available information, organizing datasets, building comparison tables, maintaining spreadsheets and summarizing what we find. Heavier work like statistical analysis, predictive modelling or specialist financial analytics needs extra expertise, so confirm that separately.

Yes, we can look at it. We gather publicly available information on products, pricing, positioning, companies and industry developments, then turn it into clear summaries or comparison tables. How deep we go, and what you get at the end, depends on what information you need and your service arrangement.

We may be able to. We'd collect information from relevant public sources, compare the data, and summarize the themes that are starting to emerge. The analysis is only as good as the information behind it, so reliability, coverage, and how recent it is all matter. If you need specialist forecasting or statistical work, treat that as a separate request.

Information security matters to us, and our website mentions our ISO 27001 certification. How your data is handled depends on the contract terms, access controls, tools and workflows we agree on. Before you share anything sensitive, confirm the confidentiality commitments and data-protection arrangements that apply to your engagement.

That sort of work takes real financial expertise, reliable data and clearly stated assumptions. We may be able to help with the research or data prep, depending on our capabilities, but check whether we offer the specialist analysis you need. Formal valuations, investment advice and regulated financial services usually call for qualified professionals.

Benchmarking means comparing your performance, practices or metrics against similar businesses in your industry. We may be able to help with the research and data organization, depending on what you need. For the comparison to be worth anything, you need relevant sources, consistent definitions, and honesty about where the data falls short.

Accuracy comes down to good sources, solid checking and careful interpretation. A sound process relies on reliable, current sources, double-checks the important facts, records where each piece of information came from, and keeps verified facts apart from estimates. For any research you hand us, agree up front on the sources, the scope and how the work will be reviewed.

More FAQ's

15,000+ clients in 80+ countries

Very good service with good follow up. Working with a remote team requires some planning and clear communication and instructions, but it is definitely manageable and I've been able to transition quite a number of tasks to GetFriday. I plan on continuing to increase the amount of tasks given to them, they have been quite capable of taking on what I have given them so far.

Elodie Henderson

Elodie Henderson

Google Review

I'm getting incredible service with GetFriday. With them, I am confident that the tasks I don't have time to complete myself will be done to the best. My assistant is incredibly helpful, courteous, quick to respond, and precise in the execution of each task. She completes them as if I were doing them myself (sometimes better), without much explanation. Definitely recommended!

Daniele Montepietra

Daniele Montepietra

Google Review

GetFriday is an excellent resource to enhance your productivity as well as deliver compelling work. I've been extremely happy with the services that GetFriday rendered to me. During my time with them, Getfriday assigned a VA to me. She understood the instructions clearly and always delivered more than what was expected. He went above and beyond to ensure that I was satisfied with the work. He was always enthusiastic about the work and kept the quality high no matter what. She also communicated with the research team and broke down any further requirements that I had for him clearly to the research team to make sure that the results were delivered on time and with the highest possible quality. I have had a really productive run with GetFriday and I highly recommend them

Amay Kataria

Amay Kataria

Google Review

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