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Virtual Assistants for Airbnb, VRBO & Booking Hosts

We help you offload time-consuming guest communication, booking management, and coordination tasks. Our specialized virtual assistants ensure your properties run smoothly 24/5 while you focus on growing your portfolio.

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Vacation rental virtual assistant support

Vacation Rental Management Support We Offer

Guest Communication

Responding to inquiries across Airbnb/VRBO/Booking.com
Sending pre‑booking and post‑booking messages
Sharing check‑in/check‑out instructions
Answering common questions (Wi‑Fi, parking, amenities, rules, etc.)
Handling special requests (early check‑in, late check‑out, add‑ons)
Providing real‑time updates on availability or policies

Booking Management

Approving/declining booking requests
Updating availability across platforms
Blocking dates for maintenance or personal use
Monitoring for double‑booking conflicts
Managing modifications or guest‑requested changes
Ensuring all booking details (guest count, stay length, payments) are accurate
Sending confirmations to guests

Cleaning Co-ordination

Notifying cleaners after every confirmed booking
Sharing guest check‑out times and special notes
Tracking cleaning schedules and ensuring availability
Verifying completion via messages/photos
Reporting issues identified by cleaners
Coordinating mid‑stay cleanings when requested
Maintaining a cleaning log for accountability

Review Management

Sending review reminders to guests
Responding to guest reviews (positive & neutral)
Drafting professional replies to negative reviews for your approval
Monitoring listing ratings and feedback trends
Highlighting recurring issues for improvement
Maintaining a review‑response log

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Have a single task that you want us to do?

Send your request and we will get back to you with an estimate.

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Expert Property Management Support

Our graduate Virtual Assistants have experience with major platforms like Airbnb, VRBO, and Booking.com. They can handle complex tasks such as dynamic pricing adjustments, listing optimization, and coordinating with local vendors for maintenance.

Please note that our Virtual Assistants work remotely and handle all digital aspects of property management.

Modern property exterior
Luxury property interior
Property management dashboard
Vacation rental property

Start Delegating in 3 Easy Steps

It's simple to get started. Give us a brief and we will guide you through.

  1. Sign up now

    Register for a GetFriday Membership. We will assign a Virtual PA in your time zone, based on your needs.

  2. Connect with Your Virtual PA

    Start sending tasks to your Virtual Assistant via Email, Telephone or any online medium.

  3. Relax and Track Usage

    our Virtual PA will perform the task and provide you with updates. You can track usage anytime.

We can look into it together. Depending on what we’re offering and what we agree on, that might mean replying to routine guest questions, organizing guest info, sending check-in instructions and tracking follow-ups. Before we start, confirm the hours we’d cover, which platforms we’d use, how issues get escalated, and who deals with urgent guest problems.

We can check whether we’re a good fit for the admin side of your Airbnb, Vrbo and Booking.com reservations. That could cover organizing booking info, keeping reservation records, coordinating guest messages and updating approved details where platform access allows. Before you hand over reservation management, confirm our experience with each platform, the account permissions involved, and exactly which tasks are included.

Yes. A virtual assistant can send your approved check-in and check-out instructions, shoot over reminders, answer routine questions and organize arrival and departure details. What we cover depends on the agreed scope and our availability. Key handovers, property inspections, cleaning and anything else on-site need someone local.

Fees change with the property, the location, the services, your booking volume, and whether the company takes a cut of rental income or charges a flat fee. Full-service property management usually costs more than remote admin support. Reach out for our current pricing. When you compare options, look at what’s included, availability, and who’s responsible for what.

We can look at helping with the admin side of reviews and feedback. Depending on what we agree, that could mean organizing reviews, drafting responses, spotting issues that keep coming up and coordinating follow-ups. Responses should reflect what guests really experienced and follow each platform’s rules. Complaints or sensitive issues should go through your own escalation process.

We may be able to help with listing admin: organizing property descriptions, updating approved content, researching competitors and keeping listing details current. Dynamic pricing or automated rate management usually takes specialist tools and skills. Confirm what we offer, and set up an approval process before any changes go live on your rates or listings.

Several rentals means juggling guest messages, property records, reservations, listing details and admin across every one of them. We can look at whether that fits what we offer. Tell us how many properties you have, which booking platforms you use, how much work is involved and what coverage you need, and we’ll suggest an arrangement.

More FAQ's

10k+ Happy Customers Served Globally

Absolutely love using get Fridays to manage my rental tenants, they do all my receipting, paperwork, rental agreements and get signatures, the lot. I underutilize them almost every month and need to rely on them more than what I do. Communication is always prompt and clear, nothing is ever too difficult and they take a lot of stress out of my life. I'd recommend to anyone wanting to lighten their own load and free up some time for themselves. It does take a bit to get used too though and you do sort of have to train them but once the teething is worked out it's really cruisey

Charlie Hunter

Charlie Hunter

Google Review

I have had this service for approximately 2 years now and I have been very satisfied. My assigned assistant is very knowledgeable on just about every task I give him and completes in a timely manner. Him and I communicate almost daily and he helps me on all my day-to-day task (what can be done remotely). I recommend this to all my friends and family. The value is great!

Don Hess

Don Hess

Google Review

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