business support services

Optimizing Your Time – Yan’s Journey with a Virtual Assistant (Part -1)

It is great to be back on the GetFriday blog circuit after a long time. And I take great pleasure in introducing Yan Knudtskov Nielsen, a GetFriday client and the Founder & CEO of Yan&Co in Copenhagen, Denmark. Yan & Co is a Danish web agency that specializes in WooCommerce & WordPress development for clients and provides them with ongoing maintenance and support. His goal is to work with companies that have history, warmth, a heart and soul and makes their dreams more accessible through his expertise. Yan began his professional career as an IT consultant and worked with the Danish Broadcasting Corporation for 5 years. So if you are in / visiting Denmark, chances are that you are perhaps using one of the applications or websites he helped create during his stint there. He became an Entrepreneur in 2012 to carry forward his vision and passion to help business clients with their web and software development. Besides business and software development he is passionate about philosophy, biomechanics and martial arts and has been an instructor in Practical Wing Chun Kung Fu since 2008. He has narrated his journey with virtual assistance in three parts. Here is the Part 1. – Sunder P CEO Journey Begins In a world that is becoming more and more interconnected, managing your time and prioritizing what you spend your time on has become a cornerstone not only in professional life but also in private life. Time. It could be argued that time is the most precious resource you have. The argument? You can use time to increase the amount of almost any other “thing” in your life: friends, money, health, wellbeing, real estate or laughter. It may require effort, of course, but it’s possible – due to Time. However, time will always be a decreasing resource. There only ever becomes less of it, and if we are being honest, you don’t even know how much you have left. This is not to get all gloomy and doomy, it’s just a statement of the facts. Coming to terms with it, at least in my experience, makes it easier to prioritize. Enter Vanessa One day I was having a conversation with a friend of mine, Vanessa, and I was explaining how it felt to have a lot of tasks that I didn’t quite enjoy and how I could tell that there wouldn’t be less of them as my business grew. “Well, why don’t you try with a virtual assistant? I’ve been doing that for years and it really helped me.” she asked. I looked at her, with what I imagine was a sort of dumbfounded expression, not sure what to reply exactly.“Ehm.. Eh.. what’s that? Does that even work?” I asked. Vanessa went on to explain how some of the recurring processes were handled by her VA. It sounded like a unicorn, riding a rainbow, poofing glitter. It sounded pretty amazing and too good to be true! “Should I setup a meeting for you?” Vanessa asked. I panicked. Totally panicked. I had no idea why, at the time. “Ehm ehh.. I’ll give it a thought” I replied. The seconds you spend, drastically add up over a year One of the key aspects of my way of doing business today is that I make an effort to ask my self the question: ”Could this be done smarter or could it be automated somehow?” I’m definitely not the first person to ask a question like this. But there’s a reason why I give it a lot of thought. Let’s say you have a recurring task, which takes you 15 seconds to complete. Doesn’t sound like much, does it? How about performing it 30 times daily? Now we’re at 7 minutes and 30 seconds. Five times weekly? 37 minutes and 30 seconds. A year later of 50 work weeks? 1.875 minutes or the equivalent of 31 hours and 15 minutes. Does that sound very appealing if it’s something you don’t truly enjoy? Delegation is one of the keys to spending you time more meaningfully You have probably heard it about a 427 times before that you should learn to delegate. However only very few of those who utter this statement, actually dive into the topic of how to do it, the pitfalls and caveats of it. With this post, my aim is to give a bit more of a real approach to delegation by sharing some of my experiences and lessons learned. Spending Time on What You Enjoy Even before I started my career, I’ve spent quite a lot of time thinking about how this world of ours’ works. One thing that over the year became more and more important to me was the feeling of freedom and being able to choose what I spend my time on. As Yan&Co grew, so did the related tasks, some of which I wasn’t very fond of like taxes, accounting, and other administrative tasks. I could tell that they were very important to the business but they just zapped my energy. While they where no doubt critical and important, they also seemed like an entry barrier to doing what I truly love. And wouldn’t it be wonderful to have the entire workweek dedicated to doing something that feels meaningful? Importance vs. meaningfulness The feeling of meaningfulness does not necessarily imply something is or isn’t important. Importance is usually related to the severity of the consequences and how they would impact your life or others. The same applies to the fact that just because something doesn’t feel meaningful to you, doesn’t prevent it from being very meaningful to another person. A very real example from my everyday is bookkeeping. For the first couple of years, I did it because it was important (because well, the tax collecting agency seems to be quite set in stone on this part). However, I wasn’t particularly good at it, made lots of small errors and thus spent time trying to correct these errors – Sometimes just

Optimizing Your Time – Yan’s Journey with a Virtual Assistant (Part -1) Read More »

It is great to be back on the GetFriday blog circuit after a long time. And I take great pleasure in introducing Yan Knudtskov Nielsen, a GetFriday client and the Founder & CEO of Yan&Co in Copenhagen, Denmark. Yan & Co is a Danish web agency that specializes in WooCommerce & WordPress development for clients and provides them with ongoing maintenance and support. His goal is to work with companies that have history, warmth, a heart and soul and makes their dreams more accessible through his expertise. Yan began his professional career as an IT consultant and worked with the Danish Broadcasting Corporation for 5 years. So if you are in / visiting Denmark, chances are that you are perhaps using one of the applications or websites he helped create during his stint there. He became an Entrepreneur in 2012 to carry forward his vision and passion to help business clients with their web and software development. Besides business and software development he is passionate about philosophy, biomechanics and martial arts and has been an instructor in Practical Wing Chun Kung Fu since 2008. He has narrated his journey with virtual assistance in three parts. Here is the Part 1. – Sunder P CEO Journey Begins In a world that is becoming more and more interconnected, managing your time and prioritizing what you spend your time on has become a cornerstone not only in professional life but also in private life. Time. It could be argued that time is the most precious resource you have. The argument? You can use time to increase the amount of almost any other “thing” in your life: friends, money, health, wellbeing, real estate or laughter. It may require effort, of course, but it’s possible – due to Time. However, time will always be a decreasing resource. There only ever becomes less of it, and if we are being honest, you don’t even know how much you have left. This is not to get all gloomy and doomy, it’s just a statement of the facts. Coming to terms with it, at least in my experience, makes it easier to prioritize. Enter Vanessa One day I was having a conversation with a friend of mine, Vanessa, and I was explaining how it felt to have a lot of tasks that I didn’t quite enjoy and how I could tell that there wouldn’t be less of them as my business grew. “Well, why don’t you try with a virtual assistant? I’ve been doing that for years and it really helped me.” she asked. I looked at her, with what I imagine was a sort of dumbfounded expression, not sure what to reply exactly.“Ehm.. Eh.. what’s that? Does that even work?” I asked. Vanessa went on to explain how some of the recurring processes were handled by her VA. It sounded like a unicorn, riding a rainbow, poofing glitter. It sounded pretty amazing and too good to be true! “Should I setup a meeting for you?” Vanessa asked. I panicked. Totally panicked. I had no idea why, at the time. “Ehm ehh.. I’ll give it a thought” I replied. The seconds you spend, drastically add up over a year One of the key aspects of my way of doing business today is that I make an effort to ask my self the question: ”Could this be done smarter or could it be automated somehow?” I’m definitely not the first person to ask a question like this. But there’s a reason why I give it a lot of thought. Let’s say you have a recurring task, which takes you 15 seconds to complete. Doesn’t sound like much, does it? How about performing it 30 times daily? Now we’re at 7 minutes and 30 seconds. Five times weekly? 37 minutes and 30 seconds. A year later of 50 work weeks? 1.875 minutes or the equivalent of 31 hours and 15 minutes. Does that sound very appealing if it’s something you don’t truly enjoy? Delegation is one of the keys to spending you time more meaningfully You have probably heard it about a 427 times before that you should learn to delegate. However only very few of those who utter this statement, actually dive into the topic of how to do it, the pitfalls and caveats of it. With this post, my aim is to give a bit more of a real approach to delegation by sharing some of my experiences and lessons learned. Spending Time on What You Enjoy Even before I started my career, I’ve spent quite a lot of time thinking about how this world of ours’ works. One thing that over the year became more and more important to me was the feeling of freedom and being able to choose what I spend my time on. As Yan&Co grew, so did the related tasks, some of which I wasn’t very fond of like taxes, accounting, and other administrative tasks. I could tell that they were very important to the business but they just zapped my energy. While they where no doubt critical and important, they also seemed like an entry barrier to doing what I truly love. And wouldn’t it be wonderful to have the entire workweek dedicated to doing something that feels meaningful? Importance vs. meaningfulness The feeling of meaningfulness does not necessarily imply something is or isn’t important. Importance is usually related to the severity of the consequences and how they would impact your life or others. The same applies to the fact that just because something doesn’t feel meaningful to you, doesn’t prevent it from being very meaningful to another person. A very real example from my everyday is bookkeeping. For the first couple of years, I did it because it was important (because well, the tax collecting agency seems to be quite set in stone on this part). However, I wasn’t particularly good at it, made lots of small errors and thus spent time trying to correct these errors – Sometimes just

Trending Traffic Outside Restaurants

Food Delivery Industry Trends

In the western world, a home cooked meal is a luxury only a few can afford. The recent market research study in U.S. reveals, 82 percent of food delivery orders were placed from home, while only 16 percent were placed from the workplace. Added to this, there is a constant craving for new cuisines to have healthy and fresh foods delivered to their homes and office for a healthy living. Where do you think this Industry is heading now? It’s an interesting road map to read through to understand the current trends dominating the food delivery market.     Trending Traffic Outside Restaurants Future of online food delivery industry is in the hands of the Millennials says National Restaurant Association, US – that by 2020, 70% customers who look for off premises meal solutions are Millennials, 21-36 years. Exceptional Growth Prediction of Online Food delivery   There is an astronomical rise in the number of orders delivered. More people are catching on to the bandwagon. According to a study conducted by Morgan Stanley U.S. restaurant analysts, the food and delivery industry has the opportunity to grow 7 folds more than its current value of $30 billion, that’s a $210 billion, potential. Online food delivery giants in the different parts of the world are trying to position their services by acquiring new food players in the market such as chef made meals or Meal kit delivery startups. These mergers and acquisitions are indicative of how the food delivery industry market is empowering the global online space. The next evolution in this industry is not only attributed by rise in number of delivery companies which are enhanced by technology but also accompanied by new niches. Competition with New Niches and Technology The startups and highly funded companies are creating tremendous competition in the food delivery space. Everyday companies are finding new niches in the market like customized healthy and nutritious meal being prepared and delivered or the technology with the modern digital users which has fierce competition in the food delivery space. There is digital transformation in companies like Domino’s, robot named “DRU” (Domino’s Robotic Unit) is an autonomous delivery vehicle and is set to take the world of food delivery space by storm. Hence 2017 will be undoubtedly driven by more innovations through technologies. Inhouse or Third Party Delivery Lieutenants The traditional restaurants lean on either in-house or third party delivery lieutenants to face the online food delivery competitors. Take for example, UberEats which is allowing online delivery services for in-house restaurants. There is a trend that restaurants are starting their own delivery service models to reduce reliance on third party usage. If this trend grows, third party delivery services would need to re-think in future. Outsourcing Vs  Online Food Delivery Industry In this growing phase, these start ups face a lot of pain areas in their day to day operations, for which they reach out and knock the doors of outsourcing companies. Virtual assistant companies like us have experience in servicing food industry clients across the globe. We help these companies to monitor their logistics and delivery management, uploading product details to website, customer support (email, chat and phone), market analysis and business expansion, and other website support. In this industry, where technology and logistics has major say, it is a wise decision to employ a virtual business team to save on infrastructure and various actuals. New players capturing Online Food delivery market Times have changed; we see constant improvements in the food delivery market. At first, it was only pizza which dominated the food delivery market. Today, it accounts for 60% of the US market, with rest of the 40% shared by new players like start-ups and food apps. These are the major trends which are likely to shape up the second half of 2017. If you are in the food delivery business or know someone in the food delivery business this article can be shared with them.

Food Delivery Industry Trends Read More »

In the western world, a home cooked meal is a luxury only a few can afford. The recent market research study in U.S. reveals, 82 percent of food delivery orders were placed from home, while only 16 percent were placed from the workplace. Added to this, there is a constant craving for new cuisines to have healthy and fresh foods delivered to their homes and office for a healthy living. Where do you think this Industry is heading now? It’s an interesting road map to read through to understand the current trends dominating the food delivery market.     Trending Traffic Outside Restaurants Future of online food delivery industry is in the hands of the Millennials says National Restaurant Association, US – that by 2020, 70% customers who look for off premises meal solutions are Millennials, 21-36 years. Exceptional Growth Prediction of Online Food delivery   There is an astronomical rise in the number of orders delivered. More people are catching on to the bandwagon. According to a study conducted by Morgan Stanley U.S. restaurant analysts, the food and delivery industry has the opportunity to grow 7 folds more than its current value of $30 billion, that’s a $210 billion, potential. Online food delivery giants in the different parts of the world are trying to position their services by acquiring new food players in the market such as chef made meals or Meal kit delivery startups. These mergers and acquisitions are indicative of how the food delivery industry market is empowering the global online space. The next evolution in this industry is not only attributed by rise in number of delivery companies which are enhanced by technology but also accompanied by new niches. Competition with New Niches and Technology The startups and highly funded companies are creating tremendous competition in the food delivery space. Everyday companies are finding new niches in the market like customized healthy and nutritious meal being prepared and delivered or the technology with the modern digital users which has fierce competition in the food delivery space. There is digital transformation in companies like Domino’s, robot named “DRU” (Domino’s Robotic Unit) is an autonomous delivery vehicle and is set to take the world of food delivery space by storm. Hence 2017 will be undoubtedly driven by more innovations through technologies. Inhouse or Third Party Delivery Lieutenants The traditional restaurants lean on either in-house or third party delivery lieutenants to face the online food delivery competitors. Take for example, UberEats which is allowing online delivery services for in-house restaurants. There is a trend that restaurants are starting their own delivery service models to reduce reliance on third party usage. If this trend grows, third party delivery services would need to re-think in future. Outsourcing Vs  Online Food Delivery Industry In this growing phase, these start ups face a lot of pain areas in their day to day operations, for which they reach out and knock the doors of outsourcing companies. Virtual assistant companies like us have experience in servicing food industry clients across the globe. We help these companies to monitor their logistics and delivery management, uploading product details to website, customer support (email, chat and phone), market analysis and business expansion, and other website support. In this industry, where technology and logistics has major say, it is a wise decision to employ a virtual business team to save on infrastructure and various actuals. New players capturing Online Food delivery market Times have changed; we see constant improvements in the food delivery market. At first, it was only pizza which dominated the food delivery market. Today, it accounts for 60% of the US market, with rest of the 40% shared by new players like start-ups and food apps. These are the major trends which are likely to shape up the second half of 2017. If you are in the food delivery business or know someone in the food delivery business this article can be shared with them.