hiring a Virtual Assistant

From Your Man In India (YMII) to GetFriday: A.J. Jacobs’ journey from ‘then’ to ‘now’ of outsourcing

When A.J. Jacobs wrote about Your Man In India in his article My Outsourced Life almost twelve years ago, he said, “I REALLY SHOULDN’T HAVE to write this article myself,” playfully flaunting his newly-found solace with outsourcing. Starting a valuable relationship with YMII’s (Your Man in India) virtual assistance back then, A.J. Jacobs found peace of mind by outsourcing his personal life. YMII, before handing over its virtual assistant services to GetFriday, offered remote executive assistants to handle personal tasks as per the requirement of clients. In this case, the client was A.J. Jacobs, a proficient writer for Esquire Magazine, who wanted an extra helping hand to tackle his everyday personal tasks.   Working or rather living with a virtual assistant for more than a decade helped him  acknowledge his good decision. In fact, this was what he asked for when he first approached YMII. “I would like to hire a talented person or people in India to take care of as many of my life tasks as possible. I would be interested in having someone to answer my calls or emails. Nothing would benefit me unlike a remote executive assistant”. The virtual assistance providing organization tried to plan out how to fulfill Jacobs’ requirements, as he was literally trying to outsource his personal life to a company in India. The year was 2005, and it was tricky to implement the process as nobody had tried anything like that before. However, the team decided to go forward with the experiment and soon it proved to be a huge success. At first, one YMII(Now called as GetFriday)virtual assistant was assigned to help Jacobs over a couple of months and a few slips here and there did happen. The cultural differences sometimes proved a bit difficult to sort out, but as days progressed, both the parties got along well. Wondering how to choose a virtual assistant? All you need to do is look for 8 soft skills. In the first mail regarding work, Jacobs had mentioned that if everything went well, he would do the publicity for the company through his magazine, Esquire. Soon enough, as a couple of months passed by, Jacobs was truly pleased with YMII. His article, featuring YMII, was published in September 2005 on Good Morning America, the American morning television show. It was on this note that GetFriday surfaced as a new separate brand and started to provide impeccable virtual assistance to anyone who needed it. Moreover, as Jacobs saw the creative and extreme functional capabilities of the virtual assistants at handling tasks from overseas, he bonded more with the company. Asha and Naveen were his VAs who helped him perform his everyday tasks like answering morning mails, effectively handling unwanted invitations, even ordering birthday gifts for his wife. Here are six things even you MUST outsource to a virtual assistant. Jacobs felt he was living with his family who understood him really well. They were also like a constant support system, giving him positive feedback on every task he did. He found solace as he outsourced his personal life as he had ample time to reflect upon his career, goals and passion. For more on A.J. Jacobs’ life and his nine extraordinary experiments on himself, please check out his brilliant book, My Experimental Life “It’s very strange to have people working for you while you are asleep. But it’s great. It’s not a time waste while I am drooling on my pillow; everything is getting done,” he said. In fact, in a video shot almost 11 years later, Jacobs congratulates GetFriday for their well deserved success, and playfully points out that if he would have asked one of his assistants at GetFriday to make the video, it would have been done sooner and much better.  

From Your Man In India (YMII) to GetFriday: A.J. Jacobs’ journey from ‘then’ to ‘now’ of outsourcing Read More »

When A.J. Jacobs wrote about Your Man In India in his article My Outsourced Life almost twelve years ago, he said, “I REALLY SHOULDN’T HAVE to write this article myself,” playfully flaunting his newly-found solace with outsourcing. Starting a valuable relationship with YMII’s (Your Man in India) virtual assistance back then, A.J. Jacobs found peace of mind by outsourcing his personal life. YMII, before handing over its virtual assistant services to GetFriday, offered remote executive assistants to handle personal tasks as per the requirement of clients. In this case, the client was A.J. Jacobs, a proficient writer for Esquire Magazine, who wanted an extra helping hand to tackle his everyday personal tasks.   Working or rather living with a virtual assistant for more than a decade helped him  acknowledge his good decision. In fact, this was what he asked for when he first approached YMII. “I would like to hire a talented person or people in India to take care of as many of my life tasks as possible. I would be interested in having someone to answer my calls or emails. Nothing would benefit me unlike a remote executive assistant”. The virtual assistance providing organization tried to plan out how to fulfill Jacobs’ requirements, as he was literally trying to outsource his personal life to a company in India. The year was 2005, and it was tricky to implement the process as nobody had tried anything like that before. However, the team decided to go forward with the experiment and soon it proved to be a huge success. At first, one YMII(Now called as GetFriday)virtual assistant was assigned to help Jacobs over a couple of months and a few slips here and there did happen. The cultural differences sometimes proved a bit difficult to sort out, but as days progressed, both the parties got along well. Wondering how to choose a virtual assistant? All you need to do is look for 8 soft skills. In the first mail regarding work, Jacobs had mentioned that if everything went well, he would do the publicity for the company through his magazine, Esquire. Soon enough, as a couple of months passed by, Jacobs was truly pleased with YMII. His article, featuring YMII, was published in September 2005 on Good Morning America, the American morning television show. It was on this note that GetFriday surfaced as a new separate brand and started to provide impeccable virtual assistance to anyone who needed it. Moreover, as Jacobs saw the creative and extreme functional capabilities of the virtual assistants at handling tasks from overseas, he bonded more with the company. Asha and Naveen were his VAs who helped him perform his everyday tasks like answering morning mails, effectively handling unwanted invitations, even ordering birthday gifts for his wife. Here are six things even you MUST outsource to a virtual assistant. Jacobs felt he was living with his family who understood him really well. They were also like a constant support system, giving him positive feedback on every task he did. He found solace as he outsourced his personal life as he had ample time to reflect upon his career, goals and passion. For more on A.J. Jacobs’ life and his nine extraordinary experiments on himself, please check out his brilliant book, My Experimental Life “It’s very strange to have people working for you while you are asleep. But it’s great. It’s not a time waste while I am drooling on my pillow; everything is getting done,” he said. In fact, in a video shot almost 11 years later, Jacobs congratulates GetFriday for their well deserved success, and playfully points out that if he would have asked one of his assistants at GetFriday to make the video, it would have been done sooner and much better.  

Making up your mind for hiring a VA

In a perfect world, you could be doing everything on your own and waiting for things to turn your way. However, in reality it is not the case. We cannot manage everything on our own and need help. The books you read about from outsourcing might suggest great things about working with from virtual assistants and they are not wrong. Virtual assistants can definitely help in the regular administrative tasks, while you focus on high value tasks, that only you can do. This article seeks to tell you how to get over your apprehensions before hiring a VA: Does the VA have enough experience to handle all my tasks? You can gauge this by asking the VA for a one -on- one interview. Having worked before as VA gives him/ her definite advantage over others. If he/she is into freelancing, there would be other clients, whom she would be freelancing. This need not be a stumbling block because if the VA is confident of executing all your tasks, it is essential that you validate her skillset in a trial period to test her skill sets and capabilities. And, if he/she is working for a company, he/she would be supported by the entire team if the need arises. So, in all the above cases, it is definite that the hiring a VA comes with its fair share of advantages. Does the VA have experience in a specific domain to help you out? Most VA’s are “Jack of all trades and master of none”. VAs are trained to handle all kinds of tasks without getting limited to a defined domain. However, there can be VAs with specific domain experience from previous jobs, which encouraged them to take up VA work in a specific domain. For instance, you will find VAs who work only in the field of web designing or as social media experts. Either, way it is a win-win situation. A VA with generic experience will be able to handle most generic things that do not require deep domain knowledge or skill. On the other hand, the VA with specific domain expertise would bring in a wealth of experience, which needs to be put to the right use by you when employing him/her. Is it affordable to hire a VA? Consider a simple equation to understand this better – if your time is worth $100/hr and you could be paying your assistant about $20/hr, the ROI on the transaction is $80/hr. It turns out, it is not an additional cost, but an additional revenue for the business., Imagine if you find a VA for let’s say $15/hr. Being able to reduce your administrative tasks and able to devote your time to grow your business makes it really necessary to hire a VA. Secondly, if the VA comes from a developed country, chances are that the service would be expensive. But, for an Asian country such as India or Philippines , due to the difference in the dollar exchange rate, it would turn out to be quite cheaper. Do I hire employees or manage VAs? The answer is really a no-brainer. There are businesses which are in a hurry to hire employees and later repent it. After the hires do not go in their favour, they can turn into a financial burden if you happen to hire employees soon.The advantages of hiring a VA and an employee has been listed out: There is a training period for the employee, which is comparatively less for a VA   It is easy to let go a VA compared to a regular employee.   Most times, businesses don’t hire part-time, but VAs can be hired part time.   Will I remain ‘in control’ of my business with a VA by my side? This again stems from the fact that unless you do everything in your office, you are not in control. Getting a VA and relinquishing some control would come as a welcome relief for you after hiring a VA. This would also help you create some space in your schedule and help run your business more efficiently. For example, you can cut down the time spent on replying to mails when you hire a VA. The time hence saved will be spent on finding new clients or generating new revenue streams for business. In addition, most of the tasks which your VA does on your behalf are those which are not critical or those in which you do not have expertise. With a virtual assistant taking over the basic tasks you gain more time in the day to focus on tasks that make better use of your time. Can I expect overnight turnaround in my business if I hire VAs? This thought comes from someone, who has pondered over the question for a long-time, but always was skeptical about it. Now that he has made up his mind, he looks forward to a dramatic shift in his business. The reality being, there is a lot of work that goes into accommodating VAs into organisations. From ensuring they are rightly trained, to assigning them tasks all the way to ensuring that they are the right fit for the business. It can also be said, that unless you properly spell out the instructions of the task to be done, it will be not be possible for the VA to work with his/her optimum efficiency. So, in the end it all comes down to the kind of understanding you create with your VA to make him/ her understand the needs of your business. These are some apprehensions for someone, who would like to hire a VA. And these are the tips for someone to handle those apprehensions and to comprehend them before recruiting a VA. For all you know, you could hire a VA from GetFriday, a trusted name in VA services.

Making up your mind for hiring a VA Read More »

In a perfect world, you could be doing everything on your own and waiting for things to turn your way. However, in reality it is not the case. We cannot manage everything on our own and need help. The books you read about from outsourcing might suggest great things about working with from virtual assistants and they are not wrong. Virtual assistants can definitely help in the regular administrative tasks, while you focus on high value tasks, that only you can do. This article seeks to tell you how to get over your apprehensions before hiring a VA: Does the VA have enough experience to handle all my tasks? You can gauge this by asking the VA for a one -on- one interview. Having worked before as VA gives him/ her definite advantage over others. If he/she is into freelancing, there would be other clients, whom she would be freelancing. This need not be a stumbling block because if the VA is confident of executing all your tasks, it is essential that you validate her skillset in a trial period to test her skill sets and capabilities. And, if he/she is working for a company, he/she would be supported by the entire team if the need arises. So, in all the above cases, it is definite that the hiring a VA comes with its fair share of advantages. Does the VA have experience in a specific domain to help you out? Most VA’s are “Jack of all trades and master of none”. VAs are trained to handle all kinds of tasks without getting limited to a defined domain. However, there can be VAs with specific domain experience from previous jobs, which encouraged them to take up VA work in a specific domain. For instance, you will find VAs who work only in the field of web designing or as social media experts. Either, way it is a win-win situation. A VA with generic experience will be able to handle most generic things that do not require deep domain knowledge or skill. On the other hand, the VA with specific domain expertise would bring in a wealth of experience, which needs to be put to the right use by you when employing him/her. Is it affordable to hire a VA? Consider a simple equation to understand this better – if your time is worth $100/hr and you could be paying your assistant about $20/hr, the ROI on the transaction is $80/hr. It turns out, it is not an additional cost, but an additional revenue for the business., Imagine if you find a VA for let’s say $15/hr. Being able to reduce your administrative tasks and able to devote your time to grow your business makes it really necessary to hire a VA. Secondly, if the VA comes from a developed country, chances are that the service would be expensive. But, for an Asian country such as India or Philippines , due to the difference in the dollar exchange rate, it would turn out to be quite cheaper. Do I hire employees or manage VAs? The answer is really a no-brainer. There are businesses which are in a hurry to hire employees and later repent it. After the hires do not go in their favour, they can turn into a financial burden if you happen to hire employees soon.The advantages of hiring a VA and an employee has been listed out: There is a training period for the employee, which is comparatively less for a VA   It is easy to let go a VA compared to a regular employee.   Most times, businesses don’t hire part-time, but VAs can be hired part time.   Will I remain ‘in control’ of my business with a VA by my side? This again stems from the fact that unless you do everything in your office, you are not in control. Getting a VA and relinquishing some control would come as a welcome relief for you after hiring a VA. This would also help you create some space in your schedule and help run your business more efficiently. For example, you can cut down the time spent on replying to mails when you hire a VA. The time hence saved will be spent on finding new clients or generating new revenue streams for business. In addition, most of the tasks which your VA does on your behalf are those which are not critical or those in which you do not have expertise. With a virtual assistant taking over the basic tasks you gain more time in the day to focus on tasks that make better use of your time. Can I expect overnight turnaround in my business if I hire VAs? This thought comes from someone, who has pondered over the question for a long-time, but always was skeptical about it. Now that he has made up his mind, he looks forward to a dramatic shift in his business. The reality being, there is a lot of work that goes into accommodating VAs into organisations. From ensuring they are rightly trained, to assigning them tasks all the way to ensuring that they are the right fit for the business. It can also be said, that unless you properly spell out the instructions of the task to be done, it will be not be possible for the VA to work with his/her optimum efficiency. So, in the end it all comes down to the kind of understanding you create with your VA to make him/ her understand the needs of your business. These are some apprehensions for someone, who would like to hire a VA. And these are the tips for someone to handle those apprehensions and to comprehend them before recruiting a VA. For all you know, you could hire a VA from GetFriday, a trusted name in VA services.

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